Frequently Asked Question
I have noticed my Crestron panel may go black and or reboot itself after a Crestron Panel update to Rev: 1.20.13
Last Updated 2 years ago
There is a reported bug in a recent Crestron touch panel firmware update to ver 1.20.13.
Crestron support advises updating the Crestron HOME OS to version 3.12 to resolve the issue.
Please reach out directly to Crestron Electronics support if you have questions about this issue.